People who know computers are amazing

I decided to contact Norton about my uploading picture problem.  Through remote access they were able to go into my computer and find a corrupt file which was preventing me from up loading my pictures.  It was amazing and I'm so happy to find the solution.

I'm stumped

I can't upload any pictures from my camera to my computer....and I can't figure out what happened.  URG!!!

I sure hope I can figure it out soon.  Hopefully it's not a VISTA problem.